As the end of the year draws near, various studies are popping up all over the place. From the color popularity one to this new J.D. Power one which tracked user satisfaction in terms of navigation systems. Anyone with factory-installed system were able to participate, and rate their satisfaction with the system found on their car.
The biggest winner is by far Ford, which not only nabbed the number one spot, thanks to the system on the Lincoln MKS, but also the second place, with the Flex, fourth place with the F-150 and seventh and eight with the Escape and the Edge, respectively. That’s five of the top 10 places!
“I think what really makes our system stand out is the fact it’s designed with the user in mind,” said Ford user interface design engineer Jason Johnson. “Yes, it has all the features you’d expect from a high-level navigation system — the 3-D maps, the digital jukebox, the customizable home screens, and of course we pride ourselves on SYNC and SIRIUS Travel Link — but it’s more than that. This system is easy to use. It’s intuitive. The buttons are where you’d expect them to be, the grouping is logical and the graphics are bright and easy to read. Everything is integrated, so it all works together, simply and easily.”
Other manufacturer coming in the top ten are the Acura TL, nabbing third, Porsche 911 (fifth), Cadillac CTS (sixth), Hyundai Genesis (ninth) and Infiniti FX (tenth). Also note-worthy is the fact that Toyota models are nowhere to be seen in the upper echelon, and “fight” over the last places (seven out of the last ten come from the Japanese company), with Avalon being dead last.
What are your feelings about the navigation systems from Ford? Leave a comment with your view.
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